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Sales Cloud
Leverage Salesforce Automation to Close the Deal Faster
We know that CRM solutions need to provide relevant and easy-access information to the end-user while allowing the business complete visibility into customer activity. Cloud Sherpas helps our clients navigate the Salesforce CRM system, and provides best practice implementation methods to deliver innovative solutions to help your business succeed.
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Partner Relationship Management
Streamline the Partner Communications Lifecycle
With Salesforce’s PRM system, your partners can securely register deals, request marketing funds, collaborate on opportunities and directly access information that will help them do business with you. And what do you receive? Full visibility into the performance, activities and end-to-end ROI of your partner channel.
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Call Center with Service Cloud
Go Beyond the Call
Today, call center solutions are often expensive and overly complex. Cloud Sherpas has developed services and connectors to significantly reduce the complexities and costs associated with acquiring and maintaining inbound and outbound call center solutions.
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Customer Portal
A Knowledge Management System that Makes Every Agent an Expert
Salesforce.com’s knowledge management software as a service lets you build a central repository of expertise and tried-and-true solutions. With this superior knowledge management tool at everyone’s fingertips, the result is consistently stellar service and higher customer satisfaction.
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Radian6
Engage Your Business Network
Is your business ready to take advantage of more than 200 million tweets per day, 750 million Facebook users and millions of videos, forums, blogs and community sites? By listening to users and engaging your community, you can leverage social media to build your brand, measure and analyze conversations and ultimately build a social pipeline.
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Cloud Sherpas offers expert CRM implementation services for Customer Relationship Management. Click here to learn more.
How can we be of (cloud) service?
Want to learn more about how Cloud Sherpas can help you leverage the power of Customer Relationship Management to drive innovation within your organization? Give us a call or submit a request for information by clicking the button below.
