After Implementation: What’s Next?

Ensuring that your salesforce.com implementation continues to meet your organization’s evolving business goals will be an ongoing endeavor.

Cloud Sherpas works in a very rapid manner – driven by agile methodologies – to implement salesforce.com, but, in some ways, it’s not until after implementation that the real work begins.

After implementation, employees will rely on salesforce.com for their day-to-day work, which means they will submit requests for adjusting or enhancing the system. This means that the project is never truly completed- as your business evolves, your salesforce.com solution must keep pace.

Over time you will need to:

• Add users, features and reports
• Adjust your lead scoring mechanism or sales territories
• Enhance the service knowledge base
• Integrate with additional applications
• Onboard new teams

To keep up with this constant flow of requests and updates, Cloud Sherpas offers a flexible approach, which mixes periodic on site support visits with daily offshore support, to meet your ongoing CRM needs. The benefit of working with Cloud Sherpas simple: fast, agile and cost-effective CRM support.