In today’s socially-driven online environment, the question should not be whether or not your organization is participating in the Social Conversation, but rather how much you are participating and what insight you have into the conversation.

The Salesforce Marketing Cloud provides the tools you need to vastly improve social media monitoring and marketing. These social monitoring solutions track and assess the nonstop Social Conversation and empower your organization with actionable insights into your customers’ attitudes toward both your brand and the marketplace at large.

Specifically, implementing Marketing Cloud allows you to gain insight into social conversations by tracking sources across the web, create captivating social content, engage with customers easier and faster through a community of advocates and optimize social ad campaigns. Additionally, Marketing Cloud equips you with the tools to measure your social activity, including tracking campaign ROI, and to inform sales and service data with social insights through workflow and automation in Salesforce.

Cloud Sherpas’ Marketing Cloud implementation services are delivered by an exceptional team of cloud experts, developers and product support specialists with extensive experience working with salesforce.com’s cloud platforms and APIs.

Social Websites: Site.com is a cloud CMS for the Social Enterprise that enables users to create fresh, relevant content and publish this content anywhere, including on social, corporate and mobile sites.