Enhance Your Customer's Experience With Salesforce Service Cloud

Proper Service Cloud implementation is critical to achieving excellent customer service

As the demand for quicker and better service rises, an increasing number of companies are turning to Salesforce Service Cloud to enhance customer service while reducing costs. Salesforce Service Cloud puts all the benefits of cloud computing at your fingertips in a simple, integrated solution that appeals to users across every perspective from call centers and self-service communities to the social web and beyond.

Instead of a call center infrastructure that is subject to additional hardware purchases, lengthy deployment cycles or time-consuming updates, Salesforce Service Cloud delivers an environment that is intuitive, easy-to-use and always available for improved customer satisfaction at every interaction.

Salesforce Service Cloud Services from Cloud Sherpas

Cloud Sherpas’ Service Cloud services are delivered by our experienced team of CRM and cloud experts, developers and product support specialists, all of whom have a strong background working with salesforce.com’s cloud platforms and APIs.

Advisory Services

CRM Roadmap and Process Design help align your call center and customer service processes with best practices and determine how Salesforce Service Cloud capabilities can automate them.

Implementation

Based on our extensive implementation experience, we can identify repeatable processes that allow us to deliver predictable outcomes for our clients.

Change Management

Our services help you realize broad acceptance and utilization of new processes to ensure success.

Custom Development

Ensure that Salesforce Service Cloud will meet your unique needs by having our expert development team build a custom application on the Force.com platform.