Salesforce Implementation Services

FEATURED SALESFORCE CASE STUDIES

  • Video Case Study: City of Hope Mobilizes Data Management with Salesforce and Cloud Sherpas

    Video Case Study: City of Hope Mobilizes Data Management with Salesforce and Cloud Sherpas

    To scale up and modernize its data collection processes, City of Hope worked with Cloud Sherpas to implement a Salesforce enterprise solution to streamline data collection, consolidate data management and increase the security for collected data. Additionally, Cloud Sherpas developed a custom mobile application to simplify City of Hope’s on-site data collection and help its researchers go mobile.

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  • Collaboration Is Key To AXA Wealth’s Salesforce.com Adoption

    Collaboration Is Key To AXA Wealth’s Salesforce.com Adoption

    After AXA’s 2006 acquisition of Winterthur Life, the company acquired a decentralized CRM system, as users from each legacy company were operating on two distinct Siebel CRM systems. AXA recognized the need to move onto one, central system. As AXA Wealth began to look into its options, its users were vocal about moving to a system that offered better mobility and collaboration than the two Siebel instances currently in place.

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  • Panasonic Reveals Keys to Recent CRM Project Success With Cloud Sherpas

    Panasonic Reveals Keys to Recent CRM Project Success With Cloud Sherpas

    According to Stephen Yeo, Director of Marketing Communications for Panasonic’s B2B products across Europe, CRM was so critical to this project because each of the three individual divisions were operating on their own customer databases prior to the merger. Panasonic wanted to merge those customer databases to obtain a single view of the customer, so they could provide outstanding service no matter where customers were in Europe and no matter what product they were buying from Panasonic.

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  • Genzyme Biosurgery’s Salesforce.com Secrets

    Genzyme Biosurgery’s Salesforce.com Secrets

    Prior to implementing Salesforce, Genzyme ran on the SalesLogix CRM system, which did not offer the same web-based functionality as the Salesforce cloud platform. With SalesLogix, the IT team reported that even minor changes to a drop-down menu could take a couple weeks, and anything bigger would take a month, so one of the biggest benefits that Genzyme saw in moving to Salesforce was the fact that IT would not need to update or maintain the system.

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  • Kyocera Achieves Increase in Service and Support Productivity With Salesforce.com’s Service Cloud

    Kyocera Achieves Increase in Service and Support Productivity With Salesforce.com’s Service Cloud

    Kyocera needed to increase service and support productivity as well as lower costs by migrating from Oracle CRM and ERP data center to salesforce.com’s Service Cloud. Their needs included the ability to handle service requests for their call centers, handle document management for their authorized service centers, and support multiple languages.

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About Our Salesforce Implementation Services

  • Take your journey to the cloud with Cloud Sherpas, a Salesforce Global Strategic Cloud Alliance Partner whose team holds Salesforce certifications in development, sales, customer service and system administration and has more certified technical architects than almost any other firm worldwide.

Maximize Your Salesforce Investment

Combine the power of salesforce.com products with the expertise of Cloud Sherpas to maximize the value of your CRM investment.

As a Salesforce Global Strategic Cloud Alliance Partner, we’re focused on delivering innovative solutions utilizing Salesforce and the Force.com platform. By blending extensive platform knowledge with relevant industry experience, we complete Salesforce implementations that help organizations of all sizes derive insight and intelligence from their data and technology investments.

Our exceptional team of cloud experts, developers and product support specialists has extensive experience working with Salesforce cloud platforms and APIs and can provide professional service for all Salesforce.com products as well as:

  • Technical Architecture
  • Integration of Data and Systems

Engage Cloud Sherpas’ highly skilled, certified Salesforce Technical Architects and cloud consultants and put over a decade of experience behind your Salesforce implementation. The proof of our excellence can be found in the countless CRM solutions we have designed and implemented for companies in all industries around the globe.

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