You’ve just provided your organization with a solution that can increase productivity. Now what? Many users struggle to adopt new technologies when training and change management is not provided alongside the deployment or implementation. If they don’t understand and embrace new solutions, negativity around the implementation can grow. As a two-time Google Enterprise Partner of the Year, Cloud Sherpas has the expertise to ensure that your end-usersfrom interns to CXOsare able to leverage your Google Apps implementation to help themselves (and the company at large) succeed.
Cloud Sherpas Google Apps training and change management services ensure a smooth, disruption-minimized transition and are designed to maximize workforce adoption, utilization and proficiency. We have a full course catalog of Google Apps training options which can be delivered in any combination and customized to best meet the needs of your organization.
All offerings are customizable to:
Incorporate your organization’s standards and configuration settings
Provide training applicable to your workforce’s needs
Focus on what’s relevant to your organization and industry
Google Apps Change Management
Implementation of a new messaging and collaboration system may be the most significant technology transformation an organization undertakesaffecting people and processes across every function. A transformation of this magnitude represents a unique opportunity for management to energize the enterprise, instill new skills and best practices, empower the user community, drive individual and group innovation, and lead the market.
Supported by Cloud Sherpas’ expertly crafted change management program, implementation of the Google Apps productivity suite is a dynamic catalyst for growth.
Drawing on its global Google Apps deployment experience, the Cloud Sherpas change management team has created a rigorous approach that combines its specific Google Apps knowledge with current change management methodology. Services include sponsorship, communication and readiness activities that are designed to help ensure faster adoption, greater utilization and higher end user proficiency.
Specific deliverables can include:
Audience Analysis. Identify key constituents within your organization and leverage the information to ensure a successful deployment
Sponsorship Plans. Build and encourage leadership alignment around a single vision.
Communication Plans. Drive awareness and ensure early, rapid adoption.
Change Measurement Plans. Provide visibility into effectiveness and impact of change activities.
Training Plans. Deliver the appropriate training solutions to diverse audiences.
Cloud Sherpas Training Services
Our on-site training is tailored to support your organization’s business IT strategies, solve performance challenges and meet specific business goals while our trainers are on location at your business. This mode of training gives you the face-to-face interaction and the immediate response required to most effectively leverage your new tools or products.
Customized webinar training gives your organization more choices and more control over how and when employees attend training sessions. Your employees get a top-notch education without leaving their seats.
Customized Online Learning Center
Cloud Sherpas’ Online Learning Centers help ensure that your users have access to training materials, FAQ’s, discussion forums and Quick Reference Guides to help them adjust and leverage your new solutions. The branded and editable online learning center can serve as a training portal to help ensure relevant support is never more than a few clicks away.
Boost eLearning Google Apps Training can help every user become familiar with the Google Apps platform by providing everyone from administrators to end-users with in-depth guidance and helpful tips and tricks. The courses are accessible to all users, as Boost eLearning Google Apps Training is both ADA and Section 508-compliant.
Cloud Sherpas’ UI/UX specialists and software developers often host in-house trainings covering the full range of platforms, script libraries and API’s that fall under our expertise.