What happens once you’ve implemented Google Maps? Many organizations increase the value of Google Maps by integrating the geospatial solution with a CRM system, like Salesforce, to better visualize customer data.
In the third installment of the “3 Steps to Standardize Your Corporate Browser” series, explore how Chrome with Legacy Browser Support makes it possible to access both new and older web applications and still have a seamless online experience.
ServiceNow does a great job of collecting trend data, which is critical to helping managers understand the business. Although this data is not visible in the base instance of ServiceNow, it’s actually quite easy to make this information visible and customized to fit your reporting needs.
Holiday sales are in full gear and tablets are predicted to be among the most popular gift items this year. People will bring these new mobile devices into the workplace, so should IT be worried? Not if a sound BYOD policy is in place.
Businesses with divisions that share similar business practices should move to a single Salesforce org (aka instance) to facilitate better information-sharing and collaboration between sales teams. This move will foster better relationship management and increase selling power.
IT’s job is becoming increasingly more difficult as business users demand higher levels of service and the gap between these users and IT widens. These issues are all too common, but implementing a modern, cloud-based ITSM solution, like ServiceNow, can help IT work more effectively.