Calling Future Sherpas!
Cloud Sherpas is hiring! We’re looking for smart, enthusiastic people passionate about reshaping the IT industry as the market for Cloud Computing solutions continues to evolve. We’re looking for smart people in all areas — consulting, application development, sales, marketing and operations. Please drop us a line at careers@cloudsherpas.com if you’re interested in one of the positions listed below.
- Google Apps Migration Consultant
- Sales Engineer
- Java Developer
- Project Manager
- Marketing Manager
- Marketing Intern
Google Apps Migration Consultant
Primary responsibility is to help transition customers to Google Apps migrating from legacy Novell, Lotus, or Microsoft messaging platforms. Work technical problems and issues as reported by end users or migration tools. Actively monitor alerts and create help desk and issue tickets that must be worked to resolution. Provide remote support as needed to client base. Hours typically are Monday thru Friday from 8am to 5pm but occasional night and weekend work may be required. Candidate will work closely with Sales organization but report directly to Director of Professional Services.
Requirements
- Provide technical support to customers and Cloud Sherpas internal sales team
- Complete and document all pre-sales engagements with ticketing system
- Collaborate with Cloud Sherpas and Google sales teams to close enterprise business
- Provide system administrator and end-user training where needed
- Ensure deliverables are submitted on time
- Provide on-site services at customer locations when needed (25% travel)
- Windows Active Directory, Windows Server 2003
- Email client experience with one or more of the following (Outlook 2003/2007, Lotus Notes versions 6-8, and Novell GroupWise)
- Perform network troubleshooting to diagnose, isolate, and resolve network problems
- Project management methodology and change management
The successful candidate will
- Take initiative to start tasks with little direction
- Be highly focused on customer service and a high level of client satisfaction
- Have excellent oral and written communication skills
- Demonstrate excellent interpersonal skills
- Must have excellent consultative skills
- Possess outstanding analytical abilities
- Enjoy working in a fast paced environment
- Have a “whatever it takes” attitude
- Have a desire to learn
Desired Experience/Qualifications
- Experience using a help desk ticket tracking system
- MIS or Computer Science Degree (not required but highly recommended)
To apply, please send an email with your resume and cover letter to careers@cloudsherpas.com.
Sales Engineer
As a Cloud Sherpas’ Sales Engineer you should posses excellent technical, communication and organizational skills to join our Sales team. You will work with sales representatives on the team to engage with prospects to understand and assess customer requirements, prepare and present demonstrations of Cloud-based products and address technical questions that arise throughout the sales process. You should be a confident presenter with excellent communication skills. Top candidates must demonstrate the ability to persuasively present Cloud Sherpas’ and its partners’ products. In addition, you should be comfortable working closely with our sales, professional services, and product development teams.
Responsibilities
- Engage directly with customers on both technical and non-technical levels to ensure superior service as well as interact directly with key partners’ support and product personnel to resolve issues.
- Work directly with clients messaging, collaboration, security and compliance applications to demonstrate and prototype integrations in customer environments.
- Provide hands-on as well as virtual assistance designing and communicating technical solutions.
- Travel 25% of the time visiting customers throughout the US.
Requirements
- Bachelor’s degree preferred with strong academic record.
- At least 3-5 years of experience serving in the capacity of a sales engineer or equivalent experience in a customer-facing role to include working as a member of a professional services or systems engineering team.
Skills
- Understanding of enterprise networking concepts (DNS, TCP, Firewalls, Proxy Servers, DMZ) with a particular emphasis on mail routing and proxy architectures along with an understanding of network identity management systems to include SSO, SAML, LDAP, Kerberos and NTLM.
- Conversant with enterprise content & document management solutions and associated architectures is desired.
- Background in or extensive knowledge of messaging systems and protocols (MTAs, SMTP, IMAP, POP3, etc..)
To apply, please send an email with your resume and cover letter to careers@cloudsherpas.com.
Java Developer
We are looking for an enthusiastic software engineer with 2-4 years experience who is comfortable with the latest technologies for building web applications, has a strong sense for quality and has excellent analytical skills. We are looking for an independent self-starter, who is also a great team player, and always on the lookout for new techniques and technologies to improve our work. Ideally, you have at least a couple years of experience with the relevant technologies listed, but lacking that, you might be able to convince us that you are just born for churning out awesome software.
The Java Developer will work on SherpaTools for Google Apps and other Cloud Sherpas software, as well as application development and integration projects for our customers. You must have an ability to communicate professionally with customers.
Technical Requirements
- Core proficiency in application development in Java and XML.
- Proficiency with HTML, CSS, and JavaScript
- Proficiency developing on Eclipse
- Experience with unit testing such as JUnit
- Familiarity with Java ORM frameworks such as Hibernate, EJB, JDO, or JPA
Nice-to-haves
- Background working on an Agile/Scrum team
- Experience in GWT UI development, especially around the MVP design pattern
- Experience in Google App Engine development and deployement
- Experience in Google Gadget development
- Experience in Google Data API integration with Google Apps
- Experience in mobile development (Android, iPhone, BlackBerry)
- Experience in Python
- Experience with Subversion
To apply, please send an email with your resume and cover letter to careers@cloudsherpas.com.
Project Manager
The Project Manager/Business Consultant is responsible for providing project management, requirements gathering/definition, process development and consulting services to our clients. This position is an Atlanta, GA based position.
Experience / Requirements
- Required: Minimum of 4 years experience working in a consulting environment during systems implementations
- Minimum 2+ years experience managing systems implementation teams in a project-based environment
- Desired: Project Management Lead experience as well as experience in system development lifecycles.
- Knowledge of Google Apps/Cloud based computing environments is preferred
- Technical: Proficiency in functional and/or business requirements gathering, project management toolsets/methods, systems configuration experience
- Education: Bachelor’s Degree or equivalent experience.
- Reputation and Integrity: Strong business and personal references are requested.
- Start-Up Environment: The candidate will be operating in a high-energy, high-growth, start-up environment. This is an excellent opportunity for individuals looking to excel and learn in an open, professional, team-oriented environment, and grow their career with an industry innovator.
Skills
- Enterprise-level experience in implementing systems-based projects
- Strong project management, requirements gathering and analytical skills
- Strong background in project management tools, techniques and methods required during systems integration and implementation efforts
- Executive level experience working in a consultative role to clients in a project environment
- Team leadership skills and experience supervising project team members
- Strong communication, critical thinking and problem solving skills
To apply, please send an email with your resume and cover letter to careers@cloudsherpas.com.
Marketing Manager
The Marketing Manager will play a critical role at Cloud Sherpas, having the responsibility for planning and managing Demand Generation activities. “Content is king,” in today’s marketing world and this job has responsibility for identifying and creating content that will generate the greatest interest from our target audiences, and generate inbound leads for the sales team. The Marketing Manager will assist in the planning of annual and quarterly tactics, both digital and offline, and help develop marketing collateral. The desired candidate will need to be a self-starter that wants to wear multiple hats and help a start-up technology company take their marketing to the next level.
Position Responsibilities
- Effectively manage portfolio of projects, prioritize resources and serve as internal resource across the organization.
- Work closely with leaders across the organization to design and implement online marketing plans with specific and measurable goals. Continuously optimize message, communication vehicles, and spend based on target verticals.
- Propose ideas for and manage content development (white papers, webcasts, videos, offers, etc.) and content creation.
- Drive inbound web lead generation through traditional and online marketing, including SEO, SEM, email marketing, and event marketing.
Skills
- Excellent verbal and written communication skills.
- The candidate will be operating in a high-energy, high-growth, start-up environment. This is an excellent opportunity for individuals looking to excel and learn in an open, professional, team-oriented environment, and grow their career with an industry innovator.
- Self-starter, motivated professional with ability to think strategically and creatively, with ability to execute tactics.
- Solid analytical and quantitative skills.
- Proven ability to develop and implement lead generation programs.
- Experience with WordPress, SalesForce.com, MailChimp, VerticalResponse, Google Analytics, GotoMeeting preferred.
- Experience in utilizing SEO, SEM and social media marketing techniques to engage target audiences and generate sales leads.
- Experience in and active user of social media including blogs, YouTube, Twitter, Facebook, etc.
Education & Experience
- 2 to 5 years experience managing B2B lead generation activities.
- Bachelors degree in Marketing, Journalism, English language preferred.
To apply, please send an email with your resume and cover letter to careers@cloudsherpas.com.
Marketing Intern
We are looking for a dynamic college student to support our growing technology business, in an exciting, multi-faceted internship. The internship will expose the student to many aspects of marketing, including brand strategy, corporate communications, event planning, and social and online marketing. The Marketing Intern must be able to work at least 20 hours per week.
Primary Responsibilities
- Social media monitoring
- Writing for corporate website and other marketing materials
- Event planning/logistics
- Researching industry news
Job Requirements
- College student
- Motivated individual with a strong academic record
- Outstanding writing and communication skills
- Excellent attention to detail
- Superior organizational skills
- Ability to multi-task
To apply, please send an email with your resume and cover letter to careers@cloudsherpas.com.
